FAQ

Although we have officially been in business as SH Construction since 2011, SH Construction boasts approximately 16 years of extensive experience specializing in tile installations. Our team has been dedicated to delivering high-quality tile workmanship since our inception.

At SH Construction, we take pride in our in-house team of experienced tile craftsmen. We do not subcontract our tiling services, ensuring that every aspect of your project is handled by our skilled professionals.

As we do not subcontract our tiling services, our preferred method is to utilize our in-house team of skilled tile craftsmen for all our projects.

While we do not designate a specific project manager solely for tile-related inquiries, our team is readily available to address any questions or concerns you may have throughout the tile installation process.

At SH Construction, we understand that changes may arise during the course of a project. We handle change orders related to tile work with transparency and efficiency, ensuring that any alterations to the original plan are communicated clearly and executed promptly.

Our pricing model typically offers comprehensive packages that include all costs associated with tile installation. While we do not provide a detailed breakdown of costs, our estimates are designed to offer transparency and clarity regarding the overall investment required for your project.

Yes, our estimates include a detailed itemization of tile-related tasks, encompassing everything from demolition to installation and finishing touches. We believe in providing our clients with a clear understanding of the scope of work involved in their project.

Absolutely. We can provide references from previous tile installation projects upon request, allowing you to gain insight into our expertise and the quality of our workmanship.

Yes, SH Construction has successfully completed numerous tile installation projects of varying scale and complexity. Our portfolio showcases a diverse range of projects, highlighting our ability to tackle even the most intricate tile installations with precision and skill.

Yes, SH Construction is fully licensed, bonded, and insured to provide tile installation services. We adhere to all industry regulations and standards, ensuring peace of mind for our clients throughout the duration of their projects.

At SH Construction, our team possesses a wealth of qualifications and expertise necessary for handling intricate tile projects. With years of hands-on experience and specialized training, our craftsmen are equipped to tackle even the most complex tile installations with precision and attention to detail.

Yes, we provide a detailed project schedule for tile installation that outlines tasks and timelines. Our goal is to keep our clients informed and updated throughout the project, ensuring transparency and effective project management from start to finish.

Communication regarding tile selection, patterns, and layout is typically facilitated through direct interaction with our clients or their designated designers. We work closely with you to understand your preferences and guide you through the decision-making process. The timeline for decision-making varies depending on the complexity of the project and the scope of tile work involved.

Tile installation may encounter challenges such as uneven surfaces, substrate preparation, or intricate patterns requiring meticulous attention to detail. Additionally, factors like moisture levels, substrate stability, and material compatibility need careful assessment to ensure a successful installation. Our team at SH Construction anticipates and addresses these challenges proactively to deliver high-quality results.

Tile installation may encounter challenges such as uneven surfaces, substrate preparation, or intricate patterns requiring meticulous attention to detail. Additionally, factors like moisture levels, substrate stability, and material compatibility need careful assessment to ensure a successful installation. Our team at SH Construction anticipates and addresses these challenges proactively to deliver high-quality results.

Communication regarding tile selection, patterns, and layout is essential for achieving your desired aesthetic and functional goals. We facilitate open dialogue with our clients or their designated designers to understand preferences, offer expert guidance, and finalize decisions. The timeline for decision-making varies based on project complexity, but our goal is to ensure clarity and alignment throughout the process.

Yes, at SH Construction, we understand that emergencies can arise outside regular business hours. Rest assured, our team is available to address any urgent matters related to tile installations, providing prompt assistance and support whenever you need it.

Regarding regular meetings specifically for overseeing tile installation progress, our approach typically does not necessitate frequent in-person meetings. However, we maintain open lines of communication throughout the project to ensure transparency and address any concerns promptly. We believe in efficient project management and strive to provide updates on the tile installation progress through alternative communication channels such as phone calls, emails, or virtual meetings as needed. Our goal is to keep you informed every step of the way while minimizing disruptions to your schedule.

Upon completion of the tiling project, we furnish comprehensive documentation, including detailed invoices and proof of our workmanship. Additionally, we offer warranties ranging from 1 to 5 years, covering issues such as cracking or popping tiles related to our work. However, it's important to note that certain conditions, such as house shifting, may not be covered under the warranty.

Our company provides a 1-year warranty on tile installations, ensuring quality assurance and peace of mind for our clients. This warranty covers issues like cracking or popping tiles directly related to our workmanship. However, it's important to note that warranty coverage may not extend to issues caused by external factors such as house shifting or improper maintenance.